Content Removal & Copyright

Use this form to open a formal request. You will receive a reference number on submission. You can still email us directly if you prefer; the addresses in each section below remain valid.

If you are the copyright owner of content that appears on The Record without authorisation, contact us:

Email: legal@therecord.co.za

Subject line: "Copyright Complaint — [URL of content]"

Please include:

• Your name and contact details
• Description of the copyrighted work
• URL where the content appears on our platform
• Statement that you are the rights holder or authorised agent

We will respond within 5 business days and remove or restrict access to disputed content while we investigate.

If you are a named individual and believe factual information about you is incorrect:

Email: editorial@therecord.co.za

Subject: "Factual Correction — [Your name]"

Please provide:

• The specific factual error
• Evidence supporting the correction
• URL of the page containing the error

We take accuracy seriously and will correct genuine errors promptly.

To exercise your rights under the Protection of Personal Information Act 4 of 2013:

Email: privacy@therecord.co.za

You may request: access to your data, correction, deletion, or object to processing.

We will respond within 30 days as required by POPIA.

If you are not satisfied with our response, you may escalate to:

The Information Regulator (South Africa)
Email: inforeg@justice.gov.za
Tel: 010 023 5200
Website: www.inforegulator.org.za